Privacy Policy

Last updated: 21 March 2026

1. Who We Are

R2R Collective ("we", "us", "our") operates the website r2rcollective.co.uk and provides property mentorship services under the brand Property Ballers Academy. We are the data controller for the personal data we collect through our website and services.

Contact: destinyproperties0@gmail.com

2. What Data We Collect

Data	When	Why
Name, phone, city	Application form	To review your application and contact you
Email address	Application / purchase	Account creation, communication, onboarding
Application responses	Application form	To assess fit for the programme
Payment information	Checkout via Whop	Payment processing (handled by Whop/Stripe)
IP address, browser data	Website visit	Analytics, security, ad performance
Cookie/pixel data	Website visit	Marketing attribution (Meta Pixel)

3. How We Use Your Data

We use your personal data to:

• Process and review your application
• Contact you via WhatsApp, phone, or email about your application
• Deliver the mentorship programme and course access
• Send you relevant updates about the programme
• Improve our website and marketing
• Comply with legal obligations

4. Legal Basis (UK GDPR)

We process your data under the following legal bases:

• Contract: Processing necessary to deliver our services to you
• Legitimate interest: Contacting applicants, improving our services, marketing to people who have expressed interest
• Consent: Marketing communications, cookies, and tracking pixels — you can withdraw consent at any time

5. Who We Share Data With

We share your data only with services necessary to deliver our product:

• Whop — Payment processing
• Skool — Course and community platform
• GoHighLevel (GHL) — CRM, email, SMS communications
• Meta (Facebook/Instagram) — Advertising and conversion tracking via the Meta Pixel and Conversions API
• Calendly — Call booking
• Firebase / Google Cloud — Website hosting and form processing

We do not sell your personal data to third parties.

6. Cookies and Tracking

Our website uses:

• Meta Pixel: Tracks page views, form submissions, and conversions for ad optimisation. This data is sent to Meta (Facebook) and may include hashed email addresses and phone numbers for advanced matching.
• Essential cookies: Required for the website to function properly.

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Data Retention

We retain your data for as long as necessary to provide our services and fulfil legal obligations:

• Application data: 2 years from submission (or until you request deletion)
• Customer data: Duration of your membership plus 6 years (UK tax/accounting requirements)
• Marketing data: Until you unsubscribe or request deletion

8. Your Rights

Under UK GDPR, you have the right to:

• Access — Request a copy of the data we hold about you
• Rectification — Ask us to correct inaccurate data
• Erasure — Ask us to delete your data ("right to be forgotten")
• Restrict processing — Ask us to limit how we use your data
• Data portability — Request your data in a machine-readable format
• Object — Object to processing based on legitimate interest or for marketing
• Withdraw consent — Where processing is based on consent

To exercise any of these rights, email us at destinyproperties0@gmail.com. We will respond within 30 days.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data, including encrypted connections (HTTPS), secure third-party platforms, and access controls. However, no method of transmission over the internet is 100% secure.

10. International Transfers

Some of our service providers (Skool, Whop, Meta, Google) are based in the United States. Where data is transferred outside the UK, we ensure appropriate safeguards are in place, including standard contractual clauses or adequacy decisions.

11. Children

Our services are available to individuals aged 16 and over. We do not knowingly collect data from anyone under 16. If you believe we have collected data from someone under 16, please contact us immediately.

12. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect the most recent version. Material changes will be communicated via email.

13. Complaints

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

ico.org.uk/make-a-complaint